A remaining payment balance can be displayed: on your bill, online in My Verizon, or by dialing #BAL from the device. All iPhone models sold on apple.com and Apple Store are unlocked, which means they are not linked to a single carrier and you can use a SIM card from the carrier of your choice. The exception is if you buy an iPhone with an AT&T payout plan. It will be tied to AT&T as an operator and will only operate on the AT&T network for the duration of your payout plan contract. Lines with an active device payment agreement on the MORE Everything plan* receive a credit on the monthly access fee: Verizon`s monthly payment program allows you to pay for devices (e.B, smartphones, base phones, tablets, smartwatches) over a 0% APR time period and without financing fees or 2-year customer contracts. The device`s payment program: However, if the device was returned, it may be for one of the following reasons: the device was not in good condition, the device was received after the required 14-day period, or the wrong device was returned. No. You must have an active Verizon Wireless mobile phone number to enter into a device payment agreement. If you disconnect a mobile phone number that has an active device payment agreement, the balance of that agreement is due on your next bill.
A one-time payment can help you exit the Verizon device`s payment plan earlier than expected and resolve your issue. You can also pick up your device at a Verizon Wireless store or by chatting with us at the bottom of this page. However, there is a $7 fee for payments made with a customer service representative. A installment payment agreement is required to purchase a device as part of the device`s payment program. For more information, see How do device payments work? In addition to your installment payment agreement, you must also agree to the Verizon Wireless customer agreement and other important terms for your data, SMS, and calling plan. As part of the device payment plan, users must: If you make an early upgrade of the device online, we will send you the new device with a shipping label for the old device. If you need a different return label, you can print a new one from your order history in My Verizon. For more information, see our Return/Exchange Procedure page. Or click the Chat with Us button at the bottom right of this page to request a label from a customer service representative.
You must return the device before cancelling your payment plan. To return an item, you must have purchased it from a Verizon-owned retailer. You can withdraw your device payment agreement in one of the following ways: A screen with ”Congratulations, your device has been paid” will appear. Click ”Got it” and you are now out of your Verizon device payment plan. Yes. Devices purchased with device payments are subject to the same return policies and have the same guarantees as devices that are paid in one go: your specific terms and payment amounts will be displayed in your first invoice and device installment payment agreement. Typically, the device payment terms are 24 monthly installments for eligible smartphones, base phones, Humx, tablets, mobile hotspots, and smartwatches.* Exceptions – You can choose a 24-month or 30-month device payment contract when purchasing these devices: Yes. Devices in the device payment program are covered by these guidelines. Learn more about Verizon`s return policy. If your goal is to leave the Verizon device`s payment plan altogether, you can choose to refund the payment plan as in the agreement to avoid monthly bills.
UPDATE: Verizon Edge is now called the Verizon Device Payment Program. Read on to learn how to use this program to upgrade to a new device if you want. How do I add other device payment agreements to an online account? Where on the invoice are credits and charges for the payment lines of the device displayed? The device payment plan is a installment payment agreement in which you pay for the device over time. That`s why we check the financial situation of each account on your behalf. To improve your ability to use our device payment option: Monthly payments per device are available for postpaid smartphones, base phones, tablets, some smartwatches, and the latest devices such as the Samsung Galaxy S9. When you purchase a device with a Verizon device payment agreement, the selling price is divided into equal monthly installments that you pay over time, rather than paying everything upfront. AppleCare+ with Theft and Loss is an optional device protection program that offers combined benefits as part of AppleCare+ and theft and loss insurance. Theft and loss insurance is provided by the New Hampshire Insurance Company (NAIC #23841; Main address 175 Water Street, 18th Floor, New York, NY 10038; Telephone (212) 770-7000) and is operated by AppleCare Service Company, Inc. (in California d/b/a Brogdan Insurance Services Lic#OL00763; Iowa license #26) and is licensed in New York by Apple Inc. sold (license #926146). Theft and loss insurance is provided under a group policy issued to AppleCare Service Company, Inc.
in all states except New York, where the policy is issued to Apple Inc. Theft and loss can be purchased separately. Please refer to your state`s coverage certificate for more details, which can be found under www.aigtheftandloss.com/coveragedocs. Can a customer have a device payment contract without an active Verizon Wireless mobile phone number? Yes, devices in the device`s payment program are covered. ◊ AppleCare+ offers up to two cases of accident protection every 12 months. AppleCare+ with Theft and Loss adds up to two cases of theft or loss every 12 months. Each incident is subject to a service fee or deductible. Taxes may apply. Theft and loss coverage requires Find My iPhone to be enabled on your device in case of loss or theft. Find My iPhone should remain enabled and your iPhone should remain linked to your Apple ID throughout the theft or loss claim process. If you turn off Find My iPhone, all the theft and loss coverage will disappear. You don`t need to purchase AppleCare+ with theft and loss to join the iPhone upgrade program.
Is this device payment program the same as Verizon Edge? If your device is lost, stolen or damaged, you will continue to be responsible for your monthly payments until the contract is paid in full. The number of device payment agreements is consistent with the number of active lines, but depends on not exceeding the program spending limit. If upgrading additional equipment or lines results in costs exceeding the spending limit, a down payment is required to reduce the amount funded. There are several online options for adding additional service lines on the Devices page of Verizon`s website. Can an existing Verizon Wireless customer purchase a device under a device payment agreement? Where can a customer view the remaining payment balance on their device? You can use device payments to purchase a device if you: Does Verizon`s return and exchange policy and a 1-year warranty apply to devices purchased under a device payment agreement? The first bill after enrolling in the device`s payment plan may be higher than expected as it could be prorated. This means that if you upgrade an existing line with a rate plan change, you may incur pricing plan fees and credits that have taken effect. When you select the Verizon Special Trade-In offer, you exchange your eligible device for Apple Trade In. You`ll receive an instant credit for the standalone value of your device and additional bill credits will be on your carrier`s monthly payment bill, which starts in 1-2 billing cycles after activating your new iPhone. Sometimes the inevitable happens and you need to figure out how to get out of the verizon device payment plan. Fortunately, the above methods shed more light on the darkness and help you get out before it`s too late.
It can be difficult to opt out of your Verizon device payment plan for the following reasons: In general, payment terms for devices range from 24 to 36 monthly payments. Recycling a device is much faster. If we send you a prepaid shipping label via email, simply send your device to our recycling partner. Can a customer add insurance or other device protection options for a device purchased under a device payment contract? You can have as many device payment agreements as the number of active lines you have in your account, as long as you don`t exceed your funding limits. If you exceed your funding limits, you may need to deposit a deposit if you try to add other device payment agreements to your account lines. Visit the Devices page of the My Verizon app and My Verizon online for options to add service lines to your account. The invoice typically reflects the following: the previous installment payment, the next installment payment if the customer has a MORE Everything plan for an active device payment agreement, or a monthly access compensation credit for each eligible smartphone or basic phone line. Does a user still have to make monthly payments on their device if their device is lost, stolen, or damaged? Fortunately, multi-year mobile phone contracts are mostly relics of the past. Today, verizon`s device payment program allows you to upgrade to a new device in 24 months or less.
Yes. If you voluntarily suspend your device`s service (with or without billing), you will still receive a monthly statement with the payment fee for your device. .